Last Updated: September 1, 2026
At X Square, we want our students to feel confident when enrolling in our courses. That’s why we offer a 2-Day Money-Back Guarantee on eligible course enrollments.
Please read the following Refund & Cancellation Policy carefully before enrolling.
1. 2-Day Money-Back Guarantee
X Square offers a 2-day (48-hour) money-back guarantee for eligible course enrollments.
The 48-hour period begins from the time the student’s enrollment and payment are confirmed by X Square.
If you decide that the course is not suitable for you, you may request a refund within this 48-hour period.
Example:
If your enrollment is confirmed on October 5 at 6:00 PM, your refund request must be submitted no later than October 7 at 6:00 PM.
Requests submitted after the 48-hour period may not be eligible for a refund.
2. How to Request a Refund
To request a refund, contact the X Square team through the official contact method provided on CareerShift360.com.
Your request should include:
- Full name
- WhatsApp number
- Email address
- Enrollment/payment details
- Reason for requesting the refund
The refund request must be submitted within the applicable 48-hour guarantee period.
3. Refund Eligibility
To be eligible for the 2-day money-back guarantee:
- Your enrollment must have been successfully confirmed.
- The refund request must be submitted within 48 hours of confirmed enrollment.
- The request must relate to the course for which the payment was made.
- Any course materials or resources provided should not have been intentionally redistributed, shared, or commercially misused.
X Square may review enrollment records and payment information before processing a refund.
4. Live Classes During the Guarantee Period
Because our courses may include live Zoom classes, students are encouraged to make their refund decision within the 48-hour guarantee period.
If a student attends a live class during the 48-hour period and decides that the course is not suitable for them, they may still request a refund within the applicable 48-hour period, subject to the other terms of this policy.
Once the 48-hour period has expired, the standard money-back guarantee will no longer apply.
5. After the 48-Hour Period
Refund requests submitted after the 2-day (48-hour) money-back guarantee period are generally not eligible for a refund.
However, X Square may consider exceptional circumstances on a case-by-case basis.
Approval of an exception is entirely at the discretion of X Square and does not create an obligation to provide refunds in similar circumstances.
6. Cancellation Before Course Start
If a student requests cancellation before their assigned course or batch begins, the request will be handled according to the applicable 48-hour money-back guarantee and the circumstances of the enrollment.
If the cancellation request is submitted outside the guarantee period, a refund is not automatically guaranteed.
7. Batch Changes
A student may request to move to another available batch instead of requesting a refund.
Batch changes are subject to availability and may be approved at the discretion of X Square.
A batch transfer does not automatically restart or extend the original 48-hour refund period unless X Square explicitly confirms otherwise.
8. Payment Verification
For payments made through Easypaisa, JazzCash, bank transfer, or other manual payment methods, the refund period begins once the payment has been successfully verified and enrollment has been confirmed by X Square.
Students may be required to provide valid payment information or transaction details when requesting a refund.
9. Refund Processing
Once an eligible refund request has been approved, X Square will initiate the refund through an appropriate payment method.
The time required for the refunded amount to reach the student’s account may vary depending on the payment provider or financial institution.
X Square is not responsible for delays caused by third-party payment providers.
10. Fraudulent or Unauthorized Transactions
Refunds may be withheld or reviewed if there is reasonable evidence of fraudulent activity, unauthorized payment, false information, misuse of the refund policy, or other suspicious activity.
X Square reserves the right to take appropriate action in such circumstances.
11. Course Content and Intellectual Property
Students must not copy, distribute, resell, publish, record, or commercially share X Square course materials, Zoom links, recordings, resources, or other proprietary content.
Any refund request involving intentional misuse or unauthorized distribution of course materials may be subject to additional review.
12. Course Cancellation by X Square
If X Square cancels a course or is unable to provide the promised training due to circumstances within its reasonable control, students may be offered an alternative batch, rescheduled classes, or an appropriate refund depending on the circumstances.
If classes are postponed due to unforeseen circumstances, X Square may first offer a revised schedule or alternative arrangement.
13. Third-Party Services
X Square is not responsible for refund policies, fees, or delays imposed by third-party payment providers, banks, Zoom, or other external services.
Any payment-provider processing fees, where applicable and legally permissible, may affect the final refunded amount.
14. No Automatic Refund
Submitting a refund request does not automatically mean that the refund has been approved.
Each request will be reviewed according to this policy, and the student will be informed of the outcome.
15. Contact Us
For refund or cancellation requests, please contact the X Square team through the official contact options available on CareerShift360.com.
Please provide your name, contact information, payment details, and relevant enrollment information so that our team can process your request efficiently.
Our Commitment
At X Square, our goal is to provide practical and valuable education. The 2-Day Money-Back Guarantee is designed to give students an opportunity to experience the learning program and decide whether it is right for them.
We encourage every student to use the guarantee responsibly and make their decision within the specified 48-hour period.
X Square
CareerShift360.com
Learn with confidence. Grow with X Square.